April 2, 2020
UPDATE: Maxtec Lead Times During COVID-19
Dear Valued Customer,
Maxtec is currently experiencing a lead time of approximately 6-8 weeks for our core products. At this time, all products are built-to-order on a first come first serve basis.
As you may already know, Maxtec products directly take part in the battle against COVID-19. We are experiencing higher than normal order volumes, but our team is doing a fantastic job building parts for our customers. To meet our 6-8 week lead time, we have significantly increased our manufacturing capacity by adding resources, working additional overtime shifts, and purchasing equipment to expand our manufacturing and testing capabilities to support additional production of our core products. We have also been working tirelessly with our vendors to expedite components to support the demands for our products. Maxtec understands your needs and patient needs and are doing everything possible to fill every order as quickly as we can.
As always, we would like to give a special thanks to our customers and all of the healthcare providers that are making sure patients affected by COVID-19 are receiving the care they need. We are all in this together!
Kind Regards,
Maxtec Marketing
Download the .pdf HERE
March 11, 2020
Our Commitment to Safety: A Note About COVID-19
Dear Valued Customer,
We are reaching out to inform you of measures we are taking to protect our employees and customers in light of the COVID-19 (Coronavirus) outbreak. For our employees, we are taking every possible precaution to protect our team by limiting travel, being flexible with employees working from home, and ensuring increased sanitary measures while stressing optimal hygienic practices in our facility.
For our customers, there are many Maxtec products that play a major role in fighting COVID-19. We have seen a large increase in orders from countries currently affected by COVID-19. Products that have seen an increase are our MaxVenturi, flow meters, oxygen analyzers and our wide variety of air/O2 blenders. We are doing everything possible to adjust our inventory to fill that demand. If you anticipate a large order of any of these Maxtec devices, please reach out to our team as soon as possible to provide your forecast and/or orders. This will help us to hopefully avoid any delays in getting products to you.
Please contact your Maxtec Sales Representative with any additional questions.
Kind Regards,
Maxtec Marketing
Download the .pdf HERE
